Frequently Asked Questions

FAQ stands for Frequently Asked Questions. Here we try to answer the most frequently asked questions in the form of a question-and-answer list grouped by category.

This FAQ answers some questions. At the top, you'll see several categories. Have you checked every category yet? If your question is not listed here, please do not hesitate to contact (https://www.fantassies.nl/en/contact)us!

https://static.wixstatic.com/media/d9e1e9_3214a5d8af2c41588d6c5431b08e3f65~mv2.png All orders and associated payments are processed through a secure webshop. You can verify this on the final payment page, where you'll also be asked to select your payment method. A lock should appear in your browser, and this lock should never be red or display a warning. Below is an example of a Google Chrome browser, where you can click on the circle and see all the information from a website regarding security and cookies. https://static.wixstatic.com/media/d9e1e9_1f453916677643e190d74ee33af533fa~mv2.png We're a relatively small webshop located in Waddinxveen. We have general terms and conditions that comply with Dutch law for ordering through a webshop in the Netherlands. You can find us on the Chamber of Commerce website under registration number 97917184 (https://www.kvk.nl/bestellen/#/97917184000063110148)or under the company name FanTassies (https://www.kvk.nl/bestellen/#/97917184000063110148). We do our best to ship orders within 1-2 business days via PostNL, DHL, or DPD. More information can be found on the specific pages: • Terms and Conditions(https://www.fantassies.nl/en/store-policy) • Shipping and returns(https://www.fantassies.nl/en/shipping-returns) If you have any questions or concerns, please feel free to contact us: • Contact(https://www.fantassies.nl/en/contact) We hope you enjoy our website and we look forward to welcoming you as a customer ❤️